Catalog Audit Specialist - Remote

Overview

The Catalog Audit Specialist at Coupang is responsible for ensuring a seamless shopping experience for customers by auditing the catalog and identifying defects that could lead to poor customer experiences. This role involves communication with relevant departments to resolve issues found during audits.

In Short

• Conduct catalog audits based on customer shopping experiences.
• Provide feedback and productivity dashboards based on audit results.
• Support the creation of monitoring and catalog defect reports.
• Analyze diff cases according to work guidelines and SOPs.

Requirements

• Associate degree or higher.
• At least 1 year of operational experience.
• Proficient in Excel and Google Sheets.
• Ability to commute to the office when requested.
• Strong communication skills for team management.

Benefits

• Opportunity to work in a fast-growing e-commerce company.
• Engagement in innovative projects and initiatives.
• Dynamic startup culture with a focus on personal and team growth.