Catalog Audit Specialist - Remote

Overview

The Catalog Audit Specialist at Coupang is responsible for ensuring a seamless shopping experience for customers by auditing the catalog and identifying defects that could lead to poor customer experiences. This role involves communication with relevant departments to resolve issues found during audits.

In Short

• Conduct catalog audits based on customer shopping experiences.
• Provide feedback and productivity dashboarding based on audit results.
• Support the creation of monitoring and catalog defect reports.
• Analyze diff cases according to work guidelines and SOPs.
• Communicate effectively with team members and management.
• Utilize Excel and Google Sheets for data management.
• Work in a fast-paced e-commerce environment.
• Participate in a team-oriented culture focused on innovation.
• Engage in continuous learning and growth opportunities.
• Be part of a mission-driven company aiming to revolutionize commerce.

Requirements

• Associate degree or higher.
• At least 1 year of operational experience.
• Proficient in Excel and Google Sheets.
• Ability to commute to the office when required.
• Strong communication skills for team management.

Benefits

• Regular employment with a 12-week probation period.
• Work in a dynamic and innovative environment.
• Opportunities for personal and professional growth.
• Engagement in a mission to shape the future of commerce.
• Competitive salary and benefits package.