Key Account Manager (Financial Institutions) - LACA - Remote

Overview

The Key Account Manager role, based remotely in the Miami area, will be responsible for establishing and maintaining excellent long-term relationships with high-value Financial Institution customers in the LACA region, optimizing and growing the potential of each relationship while providing superior customer experience in cross-border international payments.

In Short

• Achieve revenue and customer targets by establishing partnerships with Financial Institution customers.
• Develop account planning to protect and grow revenue.
• Understand customers’ strategic priorities for competitive advantage.
• Establish strong working relationships to retain customers.
• Act as a trusted advisor to strategically important customers.
• Manage transactions while adhering to compliance requirements.
• Identify payment and FX solutions that align with customers’ objectives.
• Track and report performance against key performance indicators.
• Advocate for customers internally.
• Cooperate with Compliance, Operations, and Finance colleagues.

Requirements

• Fluent in English, Spanish, and Brazilian Portuguese.
• Minimum 10 years of experience managing portfolios of high-value Financial Institutions clients.
• Experience in selling financial services to Financial Institutions.
• Knowledge of the financial services/payment industry.
• Understanding of bulk payment processing and platform integration.
• Strong project management experience.

Benefits

• Competitive salary.
• Opportunity to earn a performance-based bonus.
• Career growth and development opportunities.
• Corporate benefits.