Account Manager - Remote

Overview

ControlUp is seeking a talented Account Manager to support customer relationships and achieve renewal revenue targets in the South (France, Spain & Italy), NL_B (Netherlands & Belgium) & Nordic (Sweden, Norway & Denmark).

In Short

• Achieve renewal revenue targets through proactive customer engagement.
• Negotiate and execute renewal contracts.
• Support high renewal rates and identify growth opportunities.
• Build trusted advisor relationships with customers.
• Understand customer needs and articulate value propositions.
• Maintain accurate data in Salesforce.com.
• Collaborate with internal teams for optimal outcomes.
• Provide accurate reporting for renewals and churn analysis.
• Fluency in English, French & Dutch is required.
• Experience in SaaS and account management is preferred.

Requirements

• At least 2 years of experience in a similar role.
• Excellent interpersonal and communication skills.
• Commercially astute with strong negotiation abilities.
• Process-oriented with forecasting skills.
• Deep analytical and problem-solving abilities.
• Organizational and time management skills.
• Knowledge of IT operations and VDI technologies is a plus.
• Experience with SalesForce is preferred.
• MEDDIC/MEDDPICC certification is a bonus.

Benefits

• Opportunity to work in a fast-growing company.
• Collaborative work environment.
• Engagement with a diverse customer portfolio.
• Professional growth and development opportunities.
• Supportive team culture.