Senior Solution Engineer - Strategic Accounts - Remote

Overview

Contentful exists to help our customers deliver compelling customer experiences with content at the heart of the conversation. As a Senior Sales Engineer supporting our Strategic Account Segment you will play a critical role in helping our customers and prospects understand the role of content in a modern composable digital landscape.

In Short

• Dive into an immersive onboarding experience that will help you learn the Contentful value propositions, personas, products, MACH and composable solutions, partner ecosystem, and more.
• Become proficient in the Contentful Demo presentation framework.
• Leverage your knowledge of the Content Management competitive landscape - both current and legacy platforms - and complimentary stack solutions.
• Create deep relationships across the business: sales, marketing, product, partnerships, and others.
• Make an impact on sales revenue by co-piloting sales opportunities along with your Account Executives.
• Seek to understand customers’ short-term and long-term digital objectives, and how Contentful enables their vision both as the driving force of their stack, or as a “good neighbor” to their other platforms.
• Act as a trusted advisor to clients, developing partnerships with the technical audience, offering strategic guidance in architecture plans, and articulating value back to business stakeholders.
• Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value-based product demonstrations and proofs of concept.
• Assist with the completion of RFIs, RFPs, and Security questionnaires and liaison with other departments to drive finalization.
• Relay product feedback from customers and implementation partners to Product Management, Marketing and Sales.
• Be a thought leader in Sales Engineering and provide mentorship to other Sales Engineers newer in their careers.
• Travel onsite with customers when necessary.
• Work on exciting internal projects that impact how the Sales Engineering team works and grows.
• Strong leadership and a safe environment to be you and grow your career.

Requirements

• A Bachelor’s and/or Master’s degree in a comparable field, or equivalent experience.
• Excellent English communication skills, both verbal and written.
• Willingness to travel (up to 50%).
• The desire to work in a fast-paced environment, across multiple opportunities and teams.
• 3-5 years of sales engineering experience, selling cloud solutions to Marketing, IT, and Development Audiences. Of this experience, at least 2 years of experience selling to Large Enterprise organizations, preferably Fortune 500.
• An individual who understands the Digital Marketing function, the KPIs used to measure success within Marketing, and how content powers a Marketing strategy.
• Strong presentation skills that demonstrate the ability to clearly and empathetically convey business and technical experience to our varying personas that are both marketing-focused and technical-focused.
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
• Intellectual curiosity for how technology drives change and how that transfers into business value.

Benefits

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days.
• Company paid parental leave to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.