Account Manager - SMB - Remote

Overview

The Account Manager will be responsible for identifying and executing opportunities to expand the existing customer base and increase revenue through upselling and cross-selling.

In Short

• Identify and execute upselling and cross-selling opportunities with existing customers.
• Manage the full sales cycle and own the account pipeline.
• Become a product expert.
• Analyze customer data for expansion opportunities.
• Deliver outstanding customer service.
• Collaborate with SDR and CSM teams for a seamless experience.
• Influence product development based on customer needs.
• Manage multiple tasks in a fast-paced environment.
• Show initiative, independence, and ownership.

Requirements

• One year of experience as an Account Manager/Account Executive at a SaaS company - MUST.
• Energetic, positive, and motivated - MUST.
• Strong customer relationship skills.
• Ability for self-learning and independence.
• Strong team player with excellent communication skills.
• Ability to thrive in a busy work environment.
• Working remotely from 9:00 AM to 6 PM Monday-Friday.

Benefits

• Medical coverage.
• Insurance plan.
• Paid time off for vacation and sick days.
• 401(k).
• Salary range: 140-160K.