SMB Account Manager - Remote

Overview

The SMB Account Manager plays a crucial role in expanding existing business and fostering long-term customer relationships by working closely with Account Managers and Customer Success Managers.

In Short

• Responsible for managing a diverse portfolio of existing customers.
• Actively renew customer contracts and document insights in Salesforce.
• Identify cross-sell and up-sell opportunities to increase revenue.
• Ensure customer needs are met through proactive engagement.
• Understand product benefits to advise customers effectively.
• Achieve KPIs and drive revenue growth.
• Organize customer portfolios efficiently and create accurate forecasts.
• Be a reliable negotiation partner for customers.
• Continuously develop skills and embrace feedback.
• Fluency in German and English is required.

Requirements

• Experience in B2B New Business or Existing Customer Sales.
• Proven experience in High-Velocity Sales.
• Experience in Fleet Management or Automotive Industry is a plus.
• Strong communication skills to simplify complex products.
• Excellent organizational skills to maintain an updated pipeline.
• Desire for continuous personal development.
• Fluency in German and English; other languages are a plus.

Benefits

• Autonomy in your role to perform your best work.
• Sustainable growth with a profitable company.
• Fair and achievable commission goals.
• Collaborative team culture with regular company events.
• 30 vacation days and a day for mental health.
• Investment in personal growth with a clear career path.
• Remote work flexibility from anywhere in Germany.
• Workation options for up to 12 weeks.