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Patient Engagement Specialist - Remote

Posted 6 days ago
Customer Service
Full Time
Worldwide
$19.00 - $23.00/hour

Overview

The Patient Engagement Specialist will serve as the first contact for many of ConcertoCare’s patients, supporting patients and clinical teams to schedule initial visits and manage patient intake requirements.

In Short

  • 100% remote position
  • 8 am to 5 pm Monday thru Friday CST/EST
  • Uncapped Monthly Bonus Potential
  • Competitive Salary
  • Excellent Work/Life Balance
  • 15 days of PTO and 3 Floating Holidays
  • 8 paid holidays yearly
  • Medical, Dental, Vision and 401k

Requirements

  • 1 year of experience in a healthcare, patient-oriented position
  • 1 year of experience in providing customer service
  • Sales experience preferred
  • Appointment scheduling experience
  • CNA/MA background is a plus
  • Call center experience is a plus
  • Passion for extraordinary patient service

Benefits

  • Competitive total rewards package
  • Full healthcare coverage
  • 401K with match
  • Broad range of health, wellness, and financial benefits
ConcertoCare logo

ConcertoCare

ConcertoCare is a healthcare organization dedicated to providing innovative, value-based clinical care for patients with complex needs, particularly those inadequately served by traditional healthcare systems. The company emphasizes a collaborative, multidisciplinary team approach to care, focusing on virtual clinical support and navigation to ensure patients receive timely and appropriate care. With a commitment to professional development and a holistic approach to patient care, ConcertoCare aims to improve clinical outcomes through compassionate and individualized care delivery.

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