Patient Engagement Specialist - Remote

Overview

The Patient Engagement Specialist role at DaVita focuses on improving patients' lives by providing support and enrolling them in health and wellness programs.

In Short

• Work Monday to Friday, 8:30 AM - 5:00 PM Mountain Time.
• Must be located in the Denver, CO metro area.
• Make outbound calls to enroll patients in programs.
• Build rapport with patients and customize communication.
• Cross-train to support other coordinators as needed.
• Meet performance metrics and quality standards.
• Receive ongoing training and coaching.
• Handle confidential patient information with discretion.
• Opportunities for career growth within the company.
• Be part of a supportive and collaborative team environment.

Requirements

• Healthcare, sales, or call center experience required.
• High school diploma or equivalent; college experience preferred.
• Experience with multiple systems is necessary.
• Typing speed of at least 30 words per minute.
• Familiarity with phone systems and Microsoft Office.
• Ability to deal with confidential information judiciously.

Benefits

• Comprehensive benefits including medical, dental, and vision coverage.
• 401(k) match and paid time off.
• Support resources for family and mental health.
• Professional development programs available.
• Access to online training and leadership courses.