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Patient Engagement Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA
$19.00 - $22.00/hour

Overview

The Patient Engagement Specialist is responsible for reaching out to patients to drive engagement with ConcertoCare clinical teams and programs. You will be the first contact with many of ConcertoCare’s patients and will serve as a key organizational ambassador and educator.

In Short

  • 8 am to 5 pm Monday thru Friday EST
  • Uncapped Monthly Bonus Potential
  • Competitive Salary
  • Excellent Work/Life Balance
  • 15 days of PTO and 3 Floating Holidays
  • 8 paid holidays yearly
  • Medical, Dental, Vision and 401k

Requirements

  • 1 year of experience in a healthcare, patient-oriented position.
  • 1 year of experience in providing customer service.
  • Sales experience and history of consistently achieving sales goals/metrics preferred.
  • Appointment scheduling experience.
  • CNA/MA background is a plus.
  • Call center experience is a plus.
  • Demonstrated passion for extraordinary patient service.

Benefits

  • Competitive total rewards package.
  • Full healthcare coverage.
  • 401K with match.
  • Health, wellness, and financial benefits.
ConcertoCare logo

ConcertoCare

ConcertoCare is a healthcare organization dedicated to providing innovative, value-based clinical care for patients with complex needs, particularly those inadequately served by traditional healthcare systems. The company emphasizes a collaborative, multidisciplinary team approach to care, focusing on virtual clinical support and navigation to ensure patients receive timely and appropriate care. With a commitment to professional development and a holistic approach to patient care, ConcertoCare aims to improve clinical outcomes through compassionate and individualized care delivery.

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