Patient Engagement Specialist - Remote

Overview

The Patient Engagement Specialist at CVS Health will play a vital role in engaging patients within the community, ensuring they access the necessary healthcare services and support.

In Short

• Conduct patient outreach via phone and in-person visits.
• Engage with patients who have not utilized clinic services.
• Document patient interactions in electronic medical records.
• Communicate effectively with patients and healthcare providers.
• Partner with Community Health Workers and clinicians.
• Educate patients about available services.
• Travel to various patient-centered locations.
• Respond to urgent patient needs and prioritize tasks.
• Foster relationships with patients and their caregivers.
• Work independently in a fast-paced environment.

Requirements

• Experience in healthcare engagement, sales, or marketing.
• Strong verbal and written communication skills.
• Proficient in technology and EHR/EMR systems.
• Ability to travel and access reliable transportation.
• Fluency in Spanish is preferred.
• Understanding of Medicare and Medicare Advantage programs.
• Dedication to community service and relationship building.
• Ability to operate independently.
• Strong multitasking and triaging skills.
• US Work Authorization required.

Benefits

• Mission-focused career impacting healthcare outcomes.
• Paid vacation and sick time.
• 401K match options.
• Health, vision, and dental insurance.
• Leadership development opportunities.
• Flexible work environments.
• Rapid advancement potential.
• Comprehensive wellness programs.
• Tuition assistance and dependent care resources.
• Employee stock purchase plan.