Operations Associate, Accounts - Remote

Overview

As an Operations Associate at Commure + Athelas, you will play a pivotal role in our Account Operations team focusing on developing and maintaining relationships with clients for our Revenue-Cycle Management business arm. This role involves cross-functional collaboration and end-to-end ownership of business processes.

In Short

• Drive client growth through operational optimization and new growth initiatives.
• Ensure efficient execution of internal operations projects.
• Engage in cross-functional collaboration with key internal stakeholders.
• Develop and standardize internal processes as the customer base scales.
• Act as the primary point of contact for multiple accounts.
• Manage client relationships to ensure satisfaction and retention.
• 5-10% travel required.

Requirements

• 3-5 years experience in consulting, investment banking, or operations.
• Proficiency in SQL and Excel.
• Experience in project management.
• Strong interpersonal skills and customer experience focus.
• Ability to work autonomously and prioritize effectively.
• Experience in the RCM space is a bonus.

Benefits

• Opportunity to shape the future of healthcare.
• Work in a high-growth environment.
• Collaborate with a diverse team.
• Remote work flexibility.