Care Advocate - Remote

Overview

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.

In Short

• Connect with patients to learn about their unique health history and current needs as it relates to cancer prevention, risk reduction, and screening.
• Provide basic education and counseling on cancer risk reduction and prevention.
• Develop cancer screening and risk reduction plans for patients.
• Triage patients as necessary to other care team members at Color.
• Navigate patients to the right external care setting.
• Motivate patients to complete medical and non-medical action plans.
• Build long-term, trust-based relationships with patients.
• Schedule patients for external appointments and coordinate their care.
• Deliver gold-standard service to patients via messaging, phone, and video.
• Other responsibilities as needed.

Requirements

• A background in allied health, human services or healthcare, with 3-5 years of experience supporting patients.
• Background and extensive experience counseling and working directly with patients.
• A friendly, empathetic problem solver.
• Team-focused; effective collaborator within the care team.
• Exceptional written and verbal communication skills.
• Strong clinical skills, and high bar for experience and quality of care.
• Excellent organizational skills with the ability to multitask.
• Comfort with telehealth technology.

Benefits

• Competitive salary.
• Comprehensive medical, dental, vision, life, and disability benefits.
• 401k match.
• Monthly phone and wifi stipend for employees.
• Generous vacation policy, paid holidays and company-wide recharge days.
• Equal paid parental leave for birthing and non-birthing parents.
• Free cancer screening and prevention resources for employees and their adult dependents.