Inside Sales Specialist - Remote

Overview

As an Inside Sales Specialist at Colibri, you will engage with prospective and existing customers, guiding them through the buying process and supporting customer retention.

In Short

• Work remotely on a contract basis.
• Engage with customers over the phone to explain products and pricing.
• Close sales and identify upselling opportunities.
• Follow up on leads and incomplete transactions.
• Handle customer cancellations and work to retain sales.
• Maintain a high call volume with a focus on performance.
• Log customer interactions in Salesforce.
• Use AI tools to support sales conversations.
• Participate in coaching sessions and collaborate with the sales team.
• Support other team tasks as needed.

Requirements

• At least one year of experience in inside sales or customer engagement.
• Strong communication skills and ability to build rapport.
• Proven track record of meeting sales goals.
• Experience in managing objections and retaining customers.
• Ability to identify customer needs and tailor conversations.
• Comfort with Salesforce and Microsoft Office.
• Strong organization and time management skills.
• Resilience and adaptability to feedback and change.

Benefits

• Work in a feedback-rich environment.
• Be part of a mission-aligned team.
• Opportunity for personal and professional growth.
• Flexible work schedule.
• Engaging company culture based on core values.