Onboarding Documents Associate - Remote

Overview

We’re hiring a detail-focused and process-oriented Document Submissions Associate to join our core operations team. In this role, you’ll help ensure a seamless onboarding experience by reviewing and validating documents submitted by healthcare professionals who want to join our platform.

In Short

• Review and validate essential onboarding documents submitted by professionals.
• Monitor and manage queues for document submissions and expirations.
• Own and execute daily tasks including document status updates.
• Contribute to ongoing improvements by reviewing internal policies.
• Collaborate with cross-functional teams to resolve document-related inquiries.
• Stay informed on evolving documentation standards.
• Consistently meet targets for document review time and accuracy.

Requirements

• Prior experience in document verification or customer service.
• Familiarity with U.S. healthcare documentation.
• A sharp eye for detail.
• Strong written communication skills.
• Highly organized and dependable.
• Demonstrated success in remote work environments.
• Comfortable using tools like Slack and Google Sheets.

Benefits

• Work with a fast-growing and profitable company.
• Opportunity to contribute to improving the onboarding process.
• Collaborate with a global team.