Learning & Development Lead - Remote

Overview

The Learning & Development Lead will manage a team focused on embedding core company values into employee behavior, enhancing performance through training and coaching.

In Short

• Lead the Learning & Development team to create impactful training programs.
• Develop managers to deliver exceptional service with empathy and critical thinking.
• Transform company values into actionable behaviors.
• Design coaching systems for real-time improvement.
• Create feedback loops to identify and address performance gaps.
• Raise standards for employee performance and engagement.
• 5+ years in L&D or related fields, with team management experience.
• Experience in programs that enhance employee performance.
• Strong writing skills for clear training documentation.
• Comfortable in fast-paced, autonomous environments.

Requirements

• 5+ years in L&D, enablement, or adjacent fields, with 3+ years managing a team.
• Experience in programs that reduce ramp time or improve support outcomes.
• Strong writing skills for creating effective training documentation.
• A portfolio showcasing systems or programs developed and iterated based on feedback.
• Data-driven mindset focused on practical behavior change.

Benefits

• Competitive compensation.
• 100% remote work.
• Unlimited vacation.