Partner Success Manager - Remote

Overview

The Partner Success Manager will play a pivotal role in aligning sales, implementation, product, and marketing teams to deliver streamlined onboarding and sustain partner loyalty, while forming deep relationships with stakeholders.

In Short

• Facilitate Partner Onboarding to ensure clarity and alignment from pre-sale to ongoing support.
• Monitor and Optimize Performance by analyzing partner metrics and feedback.
• Act as a Trusted Advisor by serving as a subject matter expert.
• Drive Partner Engagement through high-impact business reviews and regular touch points.
• Champion Cross-Functional Collaboration to represent partner needs across teams.

Requirements

• Experience in account management or customer success.
• Proven problem-solving and analytical skills.
• Strong relationship-building and communication skills.
• Ability to think strategically while executing tactically.
• Collaborative mindset with experience in cross-departmental initiatives.
• Adaptability to a fast-paced, evolving environment.

Benefits

• Competitive cash and equity compensation.
• Health benefits including dental and vision.
• 401k plan.
• Commuter benefits.
• Flexible PTO policy.
• Opportunities for growth in a fast-paced environment.