Partner Success Manager - Remote

Overview

Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can flourish in the absence of technology.

In Short

• Drive partner and Yondr outcomes through program implementation and customer lifecycle management.
• Collaborate with sales to prepare for implementation meetings.
• Project manage all aspects of implementation plans.
• Provide engaging training for school leaders and staff.
• Serve as the key point of contact for assigned partners.
• Collect customer data for reviews and celebrate successes.
• Manage the renewal process and upsell opportunities.
• Problem solve and address implementation barriers.
• Adapt to dynamic environments and maintain strong relationships.
• Utilize internal systems to track partner interactions.

Requirements

• Bachelor’s Degree.
• 2+ years of experience in customer service or education.
• Travel expectation: 0-15% non-peak / 30-50% peak seasons.
• Must live in Texas (central to south region).

Benefits

• Competitive salary.
• 401K plan.
• Health, dental & vision insurance.
• A dynamic & inclusive work environment.