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Yondr School Success Manager - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide

Overview

The Yondr School Success Manager is responsible for ensuring partner success throughout the partner journey from onboarding to success and annual recommitment to being a Yondr phone-free school, focusing on delivering exceptional customer experiences.

In Short

  • Facilitate onboarding webinars for new small school partners.
  • Manage ongoing automated outreach and inbound support.
  • Check in with partners to promote best practices.
  • Assess needs for pouch fulfillment.
  • Exceptional interpersonal and communication skills required.
  • Proficiency in technology and digital tools.
  • Adaptability in dynamic environments.
  • Solution-driven mindset to tackle obstacles.
  • 2+ years of experience in customer service or education.
  • Full-time position with benefits including 401K and health insurance.

Requirements

  • Bachelor’s Degree.
  • 2+ years of experience in customer service, education, or a related field.

Benefits

  • 401K plan.
  • Health, dental & vision insurance.
  • A dynamic & inclusive work environment.
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Yondr

Yondr is dedicated to creating phone-free spaces that foster genuine connection, focus, and creativity for artists, educators, organizations, and individuals worldwide. With a mission to eliminate distractions from technology, Yondr operates across various sectors, primarily in education and live events. The company supports schools by implementing cell phone-free programs, providing necessary resources and training for educators. Additionally, Yondr collaborates with top artists in music and comedy to create immersive live performances, allowing audiences to engage fully without the interference of mobile devices.

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