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School Success Manager (Seasonal) - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

As a seasonal School Success Manager at Timely, you'll be at the forefront of our mission to help schools create more effective, equitable, efficient and innovative schedules. You'll work full-time, directly with our school partners, guiding them through the entire scheduling process and ensuring they maximize the benefits of our platform and support model.

In Short

  • Own and manage a portfolio of district and charter school partners.
  • Provide end-to-end support to finalize schedules.
  • Develop strategic relationships with key stakeholders.
  • Track success metrics for each partner.
  • Drive the end-to-end implementation process for each partner.
  • Lead onboarding and training for new and returning partners.
  • Support the data integration process.
  • Troubleshoot complex technical issues.
  • Communicate and coordinate cross-functionally.
  • Work seasonally from January - July.

Requirements

  • Meaningful experience developing middle and/or high school schedules.
  • Willingness to work in a scrappy environment.
  • Flexibility to work seasonally (full-time) from January - July.
  • Experience building systems/processes.
  • Experience in a fast-paced, entrepreneurial environment.

Benefits

  • Access to the company's flexible PTO policy.
Timely logo

Timely

Timely is a pioneering company specializing in automatic time tracking software, recognized as a leader in its field by G2.com. Utilizing advanced AI technology, Timely transforms the time tracking process for businesses by automating timesheet creation through the analysis of computer activity linked to specific projects and tasks. The company places a strong emphasis on user privacy, ensuring that all activity data remains confidential and is only accessible to the user. Backed by prominent venture capital firms in Europe, Timely has gained recognition in major global media outlets such as Techcrunch and BBC. The company aims to enhance operational efficiency and workflow management for consultancies, agencies, and SaaS companies worldwide, while fostering a culture of customer education and community engagement.

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