Employee Relations Specialist - Remote

Overview

The Employee Relations Specialist is a hands-on practitioner responsible for ensuring a fair, consistent, and legally compliant workplace across a multi-state environment. This role serves as a trusted advisor to leaders and employees by managing sensitive employee relations matters, conducting prompt and neutral workplace investigations, and strengthening manager capability through practical coaching and policy guidance.

In Short

• Serve as a primary point of contact for employee relations inquiries, concerns, and complaints.
• Provide timely, practical guidance to leaders and HR partners on appropriate interventions.
• Use the designated ER ticketing and case management system to log intake and actions.
• Conduct prompt, neutral, and well-documented investigations related to workplace misconduct.
• Coach leaders on performance management and documentation quality.
• Partner with HR Business Partners and Operations leaders to resolve workplace issues early.
• Support adherence to federal, state, and local employment laws.
• Track ER themes and trends and recommend proactive interventions.
• Support regulatory audits or external inquiries as assigned.
• Contribute to the development of workplace policies and ER playbooks.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• 3–5 years of employee relations experience including hands-on workplace investigations.
• Working knowledge of employment laws and employee relations best practices.
• Strong interviewing, documentation, analytical, written, and verbal communication skills.
• Demonstrated ability to manage sensitive matters with discretion and professionalism.
• Experience in healthcare, behavioral health, or human services environments.
• Experience supporting multi-state or rapidly growing organizations.

Benefits

• Paid vacation days (increase with tenure).
• Separate sick leave that rolls over annually.
• Up to 10 paid holidays (varies by region).
• Medical, dental, and vision insurance options.
• 401(k) plan.
• Employee Assistance Program (EAP).
• National discounts on shopping, travel, Verizon, and entertainment.
• Mileage reimbursement.
• Cellphone stipend.