HR Operations Director (HRIS, HR Analytics & Total Rewards) - Remote

Overview

Clarvida is seeking an HR Operations Director to lead our HR operational backbone with accountability for HRIS operations (including ADP), HR Analytics, and Total Rewards operations (benefits and compensation administration + governance). This is a global leadership role with end-to-end ownership of reliable HR service delivery across both U.S.-based teams and our Manila shared services team.

In Short

• Own the HR Operations service delivery model.
• Establish and manage service-level expectations (SLAs).
• Build consistent employee and leader experiences through repeatable workflows.
• Reduce friction and rework by identifying root causes.
• Ensure HR Operations coverage is resilient across geographies.
• Lead HRIS operational execution and data governance.
• Establish an HR analytics operating rhythm that leaders trust.
• Oversee Total Rewards operations in partnership with leadership.
• Own the global HR Operations operating model.
• Lead and develop managers and team members across HR Operations.

Requirements

• Bachelor’s degree in Human Resources or related field.
• 10+ years of progressive HR Operations experience.
• Demonstrated experience owning HR service delivery models.
• Strong HRIS experience (ADP or similar).
• Experience partnering with Total Rewards in a multi-site environment.
• Proven ability to drive measurable operational improvements.
• Experience in healthcare or high-compliance environments.

Benefits

• Salary Range: $135,000 - $155,000.
• Potential for 10% bonus based on performance.
• Paid vacation days that increase with tenure.
• Medical, dental, and vision insurance options.
• 401(k) plan.
• Training and development opportunities.
• Employee Assistance Program (EAP).