Technical Account Manager - Remote

Posted 15 weeks ago

Sales / Business

Full Time

Japan

Technical Account Manager

Operational Technologies

Customer Engagement

Documentation

Travel

Overview

As a Technical Account Manager at Claroty, you will play a crucial role in ensuring customer satisfaction and operational success by working closely with clients to implement and optimize Claroty's solutions.

In Short

Serve as the technical lead for all customers.
Facilitate the transition from Proof of Concept to steady state.
Design and deploy solutions tailored to client needs.
Act as the primary technical contact for customers.
Identify product improvement opportunities based on feedback.
Create documentation to enhance service delivery.
Travel up to 40% as required.
Work in a people-first company culture.
Engage in a hybrid working environment.
Contribute to a diverse and inclusive workplace.

Requirements

Minimum 2 years of experience as a Technical Account Manager.
CCNP certification is required; CCIE is a plus.
Strong knowledge of IT networks is essential.
Linux operation and troubleshooting skills are mandatory.
Experience with Operational Technologies is advantageous.
Fluency in English is required; additional languages are a plus.
Willingness to travel up to 40%.

Benefits

People-first company culture.
Stability with continued growth and investment.
Encouragement of work-life balance.
Opportunities for professional development.
Transparent communication and feedback culture.
Hybrid working model for flexibility.

Claroty

Claroty is a leading cybersecurity company dedicated to securing cyber-physical systems across various sectors, including industrial, healthcare, commercial, and public environments, collectively known as the Extended Internet of Things (XIoT). With a robust platform that integrates seamlessly with existing infrastructures, Claroty offers comprehensive solutions for visibility, exposure management, network protection, threat detection, and secure access. Headquartered in New York City, the company has a global presence with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv, serving over 1,000 organizations worldwide. Recognized as an industry leader, Claroty has received accolades from KLAS Research, Deloitte, Forbes, and Fortune, and is backed by major investment firms and industrial automation vendors. The company fosters a people-first culture, prioritizing employee well-being, professional development, and a healthy work-life balance, while embracing a hybrid working model to attract diverse talent.

Technical Account Manager - Remote

Overview

In Short

Requirements

Benefits

Claroty

Claroty

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