Remote Otter LogoRemoteOtter

Account Executive - Remote

Posted 1 week ago
Sales / Business
Full Time
USA

Overview

As a founding Account Executive, you will manage the entire sales and customer lifecycle, from identifying prospects and closing deals to onboarding, retaining, and expanding customers.

In Short

  • Own the end-to-end customer journey: pre-sales, active sales, and post-sales.
  • Identify, qualify, and engage prospective customers, running demos and closing deals.
  • Guide customers through onboarding and ensure they see value from our product quickly.
  • Act as the primary point of contact for customers, handling renewals, expansions, and upsells.
  • Develop and refine sales and success processes, helping us scale efficiently.
  • Work closely with product and engineering teams to provide customer feedback and shape our roadmap.
  • Experiment with different GTM strategies, leveraging both outbound and inbound efforts.
  • Define and track key metrics such as revenue growth, retention, and customer satisfaction.

Requirements

  • Experienced in SaaS sales, account management, or customer success.
  • Skilled at discovery, running product demos, and value selling.
  • Comfortable discussing both technical solutions and business outcomes with customers.
  • A self-starter who thrives in a fast-moving, high-ownership environment.
  • Strong communicator and relationship builder with a customer-first mindset.
  • Passionate about AI, automation, and improving sales/customer workflows.
  • Bonus: Familiarity with CRM tools, AI products, or sales automation software.
  • Bonus: Early-stage startup experience.

Benefits

  • Opportunity to shape the sales playbook and key processes.
  • Work closely with co-founders.
  • Contribute to customer success and satisfaction.
  • Be part of a fast-moving startup environment.
  • Potential for career growth and development.
Clarify logo

Clarify

Clarify is a forward-thinking, remote-first company dedicated to transforming customer relationship management (CRM) for modern revenue teams. Founded by a team of experienced entrepreneurs with backgrounds from notable companies like Atlassian and Microsoft, Clarify is on a mission to create an intelligent and flexible CRM that enhances customer relationships and drives business growth. The company values innovation and collaboration, offering a dynamic work environment where employees can significantly impact the development of cutting-edge AI technology in a customer-focused context. With a commitment to building a generational company, Clarify provides a unique opportunity for team members to shape the future of the CRM landscape.

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