Manager of CAT Operations - Remote

Overview

The Manager of CAT Operations plays a vital role in supporting the operational needs of the CAT division, managing relationships with vendors, and ensuring seamless operational execution.

In Short

• Manage daily operations of CAT vendors.
• Resolve escalated customer concerns efficiently.
• Assist in CAT coordination and travel arrangements.
• Support special projects and initiatives.
• Review billing and fee structures for compliance.
• Serve as a subject matter expert for inquiries.
• Collaborate with managers to resolve operational challenges.
• Foster a positive team-oriented environment.
• Work under pressure to meet tight deadlines.
• Travel on short notice for extended periods.

Requirements

• Experience in claims operations and CAT management.
• Strong project management skills.
• Excellent judgment and problem-solving abilities.
• Ability to work collaboratively in teams.
• Strong communication skills, both verbal and written.
• High level of integrity and professionalism.
• Effective time management skills.
• Capacity to manage multiple demands in a dynamic environment.

Benefits

• Opportunity to work in a leading insurance services company.
• Supportive work environment with a focus on continuous learning.
• Encouragement of applications from diverse backgrounds.
• Accommodations available for candidates with disabilities.