Customer Support Specialist - Remote

Overview

The Customer Support Specialist at ClaimsPro LP is responsible for managing client claims and providing administrative support in a dynamic environment.

In Short

• Full-time remote position.
• Responsible for administrative support for client claims.
• Maintains claim databases and sets up new claims.
• Answers phone calls for client programs.
• Provides follow-up on open claims.
• Participates in monthly team meetings.
• Must be available to work between 10am and 7pm.
• Requires strong writing and communication skills.
• Proficient in Microsoft Office.
• Must pass a background check.

Requirements

• High School Diploma or Equivalent required.
• Bachelor’s degree preferred.
• Excellent time management skills.
• Ability to multi-task in a fast-paced environment.
• Strong communicator, both verbal and written.
• Collaborative work style.

Benefits

• Dynamic work environment.
• Opportunities for continuous learning.
• Supportive company culture.
• Encouragement of applications from people with disabilities.