Account Manager - Remote

Overview

As an Account Manager at Cin7, you will drive growth revenue for current customers in a fast-paced, collaborative environment, focusing on customer success and satisfaction.

In Short

• Educate prospects and customers on product value
• Meet quotas for upsell and cross-sell opportunities
• Manage renewals for ARR contract customers
• Build and maintain a healthy sales pipeline
• Provide accurate forecasting and maintain CRM hygiene
• Contribute to a winning culture with goal achievement
• Conduct needs analysis to understand customer pain points
• Manage customer expectations for high satisfaction
• Define and improve sales processes and strategies
• Pivot between multiple workflows and challenges

Requirements

• 2+ years in Customer Success or Account Management in SaaS
• Ability to build relationships with clients
• Empathetic and customer-focused approach
• Strong negotiation and value-based selling skills
• History of quota achievement
• Outstanding written and verbal communication skills
• Ability to work independently in a fast-paced environment

Benefits

• Hybrid working environment with remote options
• Paid day off for your birthday
• Global Wellness Day holiday
• Fully paid health insurance
• Monthly social events
• Discounted gym membership
• Relaxed dress code
• Modern office amenities