Provider Client Manager - Remote

Overview

The Provider Client Manager role at Cedar focuses on supporting provider clients through collaboration and ensuring successful interactions with the Cedar platform, aiming to enhance client experience and satisfaction.

In Short

• Manage a portfolio of provider clients alongside Client Management Leads.
• Facilitate product enhancement requests and provide status updates.
• Conduct monthly and quarterly check-ins with clients.
• Perform data analysis to communicate value stories to clients.
• Utilize internal reports to provide insights and updates.
• Contribute to team tasks like Salesforce data integrity and documentation.
• Collaborate with various departments to drive client-focused projects.
• Uphold Cedar's values and promote a positive culture.

Requirements

• 2-5 years in account management, sales, consulting, or data analytics.
• Experience in the healthcare sector, especially with provider clients.
• Proven success in client engagement and relationship building.
• Strong written and verbal communication skills.
• Analytical skills and attention to detail are essential.
• Knowledge of revenue cycles and data analytics is a plus.
• Experience working cross-functionally with internal partners.

Benefits

• Salary range of $91,800 - $120,000.
• Equity eligibility for this role.
• Competitive benefits and wellness package.
• Unlimited PTO for vacation and mental health days.
• 16 weeks paid parental leave with health benefits.
• Diversity initiatives and employee resource groups.
• Health benefits starting on the first of the month after hire.
• 401(k) matching up to 3% of annual compensation.
• Access to mentorship and development resources.