Account Executive - Remote

Overview

Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients.

In Short

• Responsible for the collection of debts owed to a company or organization.
• Initiate contact with consumers via phone calls, emails, or text messages.
• Negotiate payment plans and collect outstanding debts.
• Maintain accurate and up-to-date records of all communication and collection activities.
• Review and analyze consumer accounts to determine appropriate collection strategies.
• Handle and resolve consumer inquiries, disputes, and/or complaints.
• Complete skip-tracing tactics to gather appropriate contact information.
• Achieve monthly targeted growth performance objectives.
• Meet daily, weekly, and monthly goals set by management.
• Adhere to all CCMR3 policies/procedures.

Requirements

• Previous experience in collections or a related field is preferred.
• Customer service, negotiation, and finance skills.
• Strong communication skills.
• Familiarity with relevant laws and regulations governing debt collection practices is preferred.
• Must be detail oriented and organized.
• Adherence to ethical standards.

Benefits

• Opportunity to work in a dynamic team environment.
• Contribute to changing the face of the Debt Recovery industry.
• Professional development opportunities.
• Supportive company culture focused on integrity.