Account Executive - Legal - Remote

Overview

The Account Executive position is responsible for the collection of debts owed to a company or organization, focusing on negotiating payment plans and recovering owed funds.

In Short

• Initiate contact with consumers via phone, email, or text to negotiate payment plans.
• Maintain accurate records of communication and collection activities.
• Review consumer accounts to determine collection strategies.
• Negotiate payment arrangements considering financial circumstances.
• Handle consumer inquiries, disputes, and complaints professionally.
• Maintain confidentiality of sensitive consumer information.
• Complete skip-tracing to gather contact information.
• Achieve monthly growth performance objectives.
• Meet goals set by management.
• Adhere to all company policies and procedures.

Requirements

• Previous experience in collections or a related field preferred.
• Skills in customer service, negotiation, and finance.
• Strong communication skills.
• Familiarity with laws governing debt collection practices preferred.
• Detail-oriented and organized.
• Adherence to ethical standards.

Benefits

• Competitive compensation packages.
• Comprehensive and continuous education.
• Opportunities for professional growth.
• Supportive and rewarding environment.
• Chance to make a real difference in people's lives.