Client Services Specialist I - Remote

Overview

Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients.

In Short

• Provide in-depth support and solutions to TPS customers.
• Communicate with customers through various channels.
• Enter records of customer calls, interactions, and inquiries via a CRM system.
• Build strong working relationships with customers and internal stakeholders.
• Work independently in a fast-paced environment.
• Leverage technology while maintaining a personal touch.
• Excel at multi-tasking and pipeline management.
• Contribute to a team that values integrity, teamwork, and results-driven performance.
• Make a real difference in people's lives.
• Advance your career in a supportive and rewarding environment.

Requirements

• Associates degree preferred or related work experience.
• 2-3 years of customer service experience.
• Critical thinking and exceptional communication skills.
• Ability to work in a fast-paced environment.
• Ability to work independently.
• Navigating through various software systems.

Benefits

• Competitive compensation packages.
• Comprehensive and continuous education.
• Opportunities for professional growth.