Deputy Head of Service - Remote

Overview

Catch22 is looking for a compassionate leader to oversee the operations of the Greater Manchester Victim Services, ensuring effective support for victims and witnesses of crime.

In Short

• Oversee day-to-day operations of the victim services.
• Provide line management to team leaders and administrators.
• Implement systems for quality service delivery.
• Manage recruitment, training, and supervision.
• Collaborate with police and criminal justice partners.
• Contribute to strategic service development and quality assurance.
• Drive a culture of collaboration and excellence.
• Work with vulnerable individuals in multi-agency settings.
• Ensure compliance with safeguarding practices.
• Maintain strong referral pathways for victims.

Requirements

• Strong educational background, including English and Maths at GCSE level.
• Experience managing and supporting teams in high-impact environments.
• Track record of working with vulnerable individuals.
• Confidence in performance management and risk assessment.
• Excellent communication and organisation skills.
• IT skills and a recognised management qualification.
• Knowledge of the victim and witness support system.
• Understanding of the criminal justice landscape.

Benefits

• Opportunity for professional development and career progression.
• Supportive work environment focused on collaboration.
• Engagement in meaningful work that impacts lives.
• Flexible working arrangements including remote work.
• Comprehensive training and support for new hires.
• Possibility of internal promotions and career growth.
• Engagement with a passionate team dedicated to community service.
• Involvement in strategic development initiatives.
• Access to resources for continuous improvement.
• Commitment to safeguarding and safer recruitment practices.