Customer Success Manager - Remote

Overview

Join Cartwheel to help tackle the student mental health crisis. Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center.

In Short

• Build relationships with school district leadership and staff.
• Drive customer success and own renewals.
• Collaborate with school staff and provide guidance.
• Launch and maintain school district partnerships.
• Provide strategic insights on districts.
• Promote collaboration with Cartwheel’s clinical team.
• Flexible travel to districts as needed.
• Work with a mission-driven team.
• Contribute to the creation of the role.
• Help tackle the youth mental health crisis.

Requirements

• 2+ years experience in Customer Success roles.
• Experience in school systems or related roles.
• Commitment to serving overlooked communities.
• Passion for youth mental health.
• Excellent project management skills.
• Strong relationship-building abilities.
• Superb written and verbal communication skills.
• Desire to work in an entrepreneurial environment.
• Organized thinker with problem-solving skills.
• Fluency in Google Suite and ability to learn new tools.

Benefits

• Competitive cash compensation between $90,000 to $105,000.
• Equity ownership stake in the company.
• High-quality health insurance with a $0 premium option.
• Dental, Vision, and Employer-Sponsored Life Insurance.
• 4 weeks of paid PTO.
• Sick Leave + Holidays.
• 401K with 2% employer match.
• Team-based culture with mission-driven colleagues.