Travel Manager with GDS Experience - Remote

Overview

As a Travel Manager with GDS experience, you will provide dedicated support to business travelers, solving travel and technical issues while ensuring best-in-class service.

In Short

• Provide personalized support to business travelers.
• Proactively solve travel and technical issues.
• Stay updated with travel industry knowledge.
• Collaborate with global teams for continuous improvement.
• Build strong relationships with clients and meet performance targets.
• Professional fluency in English (C1+) is required.
• Proven experience in GDS systems (Sabre, Amadeus, or Galileo).
• A background in customer service within travel, tourism, or hospitality sectors.
• Excellent communication skills and collaboration abilities.
• Flexibility to work rotating schedules.

Requirements

• Professional fluency in English (C1+).
• Experience with GDS systems (Sabre, Amadeus, or Galileo).
• Customer service experience in travel, tourism, or hospitality.
• Metrics-driven with strong communication skills.
• Familiarity with modern tools like Gmail, Zendesk, Slack, Salesforce.
• Availability for rotating schedules (Monday to Sunday, 7 AM to 10 PM).

Benefits

• Competitive salary + performance-based rewards.
• Comprehensive medical, dental & vision plans.
• Paid parental & bereavement leave.
• Mental health support.
• Commuter benefits & connectivity stipends.
• Opportunities for career growth in a dynamic international team.