Growth Experience Manager - Remote

Overview

The Growth Experience Manager will lead the Technical Writing team and product-led growth initiatives at CloudBees, focusing on enhancing user experiences that drive activation, retention, and expansion across the SaaS platform.

In Short

• Lead the Technical Writing team and PLG motion.
• Drive product experiences that fuel user activation and retention.
• Collaborate with Product, Engineering, AI Team, Marketing, and Customer Success.
• Define and execute a product-led strategy.
• Integrate AI to enhance content experiences.
• Oversee onboarding flows and help content creation.
• Foster a culture of user empathy and creativity.
• Manage product managers, designers, and writers.
• Utilize modern design and documentation tools.
• Bonus: Experience in Product-Led Growth.

Requirements

• 5+ years in product design or related fields.
• Experience in growth-focused roles.
• Strong understanding of user-centered design principles.
• Proven ability to work cross-functionally.
• Experience with design and documentation tools.
• Excellent communication and leadership skills.
• Bonus: Experience in PLG models.

Benefits

• Health, dental, and vision insurance.
• Short & Long Term Disability.
• Flexible Time Off and Paid Company Holidays.
• Parental Leave.
• Variable Bonus Plan and Stock Grant Opportunities.
• 401(k) with Company Match.