Customer Service Assistant (Danish, German or French) - Remote

Overview

We are seeking a German, French, or Danish-speaking Customer Support Specialist to provide excellent customer service in a fully remote environment.

In Short

• Assist customers across phone, email, chat, and social media.
• Provide friendly, timely, and accurate support while updating internal systems.
• Build strong relationships by ensuring effective issue resolution.
• Share feedback and suggest improvements to processes and services.
• Work collaboratively with your team to achieve targets.
• Contract duration of 6 months with the option to extend or go permanent.

Requirements

• Professionally fluent in German, French, or Danish (C2) + good English (B2+).
• Customer service experience is a plus.
• Excellent communication and problem-solving skills.
• Ability to learn new tools quickly.
• Organized, detail-oriented, and a team player.
• Flexible to work on a 24/7 rotating shift schedule.

Benefits

• Competitive salary + performance incentives.
• Exclusive travel perks & discounts.
• Professional growth in the global BPO industry.
• Supportive, multicultural work environment.
• Potential to convert into a permanent role.