Customer Service Specialist - German & French - Remote

Overview

As a Customer Service Specialist at Goha, you will support our B2B and B2C customers, ensuring a high-quality experience and building lasting relationships.

In Short

• Provide professional customer support via phone, email, and chat.
• Assist customers with orders, payments, and product-related inquiries.
• Act as the first point of contact for B2C and B2B clients.
• Schedule and conduct visits to promote our organic meat offerings.
• Work closely with internal teams for smooth order processing.
• Ensure a high-quality customer experience by addressing issues promptly.

Requirements

• Experience in customer service or client relations.
• Fluency in French, German, and English is required.
• Strong interpersonal and communication skills.
• A proactive and customer-oriented mindset.
• Basic knowledge of the meat/food industry is a plus.

Benefits

• A dynamic role in a fast-growing and mission-driven company.
• Opportunity to impact sustainable food distribution.
• Flexibility with a remote work setup.