Mid Market / Enterprise Customer Success Manager (French Speaking) - Remote

Overview

Join the team redefining how the world experiences design.

In Short

• 7-month fixed-term maternity cover contract
• Focus on nurturing relationships with Canva Enterprise accounts
• Drive customer satisfaction and success across teams
• Identify growth opportunities within existing accounts
• Create best-in-class processes and practices
• Collaborate with cross-functional teams
• Native fluency in French and English required
• 3+ years of enterprise-level post sales experience in B2B SaaS
• Strong communication and data analysis skills
• Agile and creative mindset

Requirements

• Proven track record of exceeding sales quotas
• Strategic thinking and problem-solving abilities
• Ability to tell a story through data and analytics
• Strong collaboration and communication skills
• Integrity and trustworthiness
• Resourcefulness and action-oriented mindset
• Willingness to learn and adapt
• Commitment to continuous improvement

Benefits

• Opportunity for transitioning to permanent role
• Work in a vibrant office environment in London
• Access to various workspaces and amenities
• Engaging company culture
• Virtual interviews and inclusive hiring process