Technical Account Manager - MEA - Remote

Overview

As a Technical Account Manager (TAM) at Camunda, you will play a crucial role in ensuring that customers realize value from our products, acting as the primary contact and trusted advisor for all technical matters.

In Short

• Guide customers from initial project to scaled adoption of Camunda products.
• Establish long-term relationships with key stakeholders.
• Collaborate with account teams to drive adoption and expansion.
• Contribute to internal projects to improve services and customer experience.
• Provide best practices and technical roadmaps during customer engagement.
• Perform regular technical health checks.
• Design tailored enablement plans for accounts.
• Communicate complex concepts clearly to diverse audiences.
• Possess fluency in Arabic.
• Willingness to spend time on-site with accounts (up to 50%).

Requirements

• At least 3 years of experience as a Technical Account Manager or similar role.
• Experience in Enterprise Software Development.
• Aptitude for strategic thinking and innovative problem-solving.
• Hands-on advisory experience with technical and business stakeholders.
• Proven track record in building trusted relationships.
• Experience in enterprise automation or related fields is a plus.
• Relevant industry certifications are an asset.

Benefits

• Remote by design culture.
• Flexible time off to maintain work/life balance.
• Home office equipment budget and choice of hardware.
• Global well-being program.
• Professional growth benefits up to $1000 annually.
• Virtual shares from the Virtual Stock Option Plan.