ADAS Estimator and Compliance Specialist - Remote

Overview

The ADAS Estimator and Compliance Specialist is responsible for ensuring that all ADAS repair processes adhere to company standards, providing excellent customer service and compliance oversight.

In Short

• Conduct thorough reviews of estimates and documentation for ADAS repairs.
• Ensure compliance with pre- and post-scan protocols.
• Manage escalations from field operators and insurance carriers.
• Coordinate scheduling and invoicing with Protech teams.
• Analyze estimates for potential Gross Profit improvement.
• Provide feedback to enhance calibration tools.
• Offer training to service advisors on compliance and standards.
• Track and report findings for continuous improvement.
• Deliver exceptional customer service to internal and external clients.
• Maintain safety and policy compliance in all activities.

Requirements

• High school diploma or GED required.
• Minimum of 5 years of experience in estimating or ADAS repair processes.
• Strong knowledge of documentation and Protech scheduling.
• Proficient in CCC Pathways estimating software and ADAS systems.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Customer service-oriented with a friendly demeanor.
• Must hold a valid driver’s license and meet insurance criteria.
• Physical ability to perform job requirements.

Benefits

• Opportunity to work with a leading automotive service provider.
• Commitment to employee satisfaction and engagement.
• Supportive work environment focused on continuous improvement.
• Access to training and development resources.
• Recognition as a top employer in the industry.