Solutions Engineer - Remote

Overview

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience - where every interaction becomes an opportunity, and every insight drives meaningful change.

In Short

• Work cross-functionally with Sales, Professional Services, Product Management, and Marketing teams.
• Position the WEM Suite for on-premise or cloud deployment models.
• Enhance customer intimacy and provide thought leadership.
• Design and architect Calabrio ONE solution suite.
• Leverage demonstration tools to articulate product value.
• Create documentation to ensure customer success.
• Execute sales strategies to achieve sales quotas.
• Provide feedback on product functionality and consulting services.
• Deliver thought leadership in meetings and events.

Requirements

• Passion for learning customer contact strategies.
• Excellent communication skills in face-to-face and virtual settings.
• Ability to manage competing priorities with urgent timelines.

Benefits

• Be part of a dynamic and innovative team.
• Opportunity to drive meaningful change in customer experience.