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Engineering Manager, DevOps - Remote

Posted 6 weeks ago
DevOps / Sysadmin
Full Time
Ontario, Canada

Overview

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us reshape the landscape of customer experience—where every interaction becomes an opportunity, and every insight drives meaningful change.

In Short

  • Lead and manage a cross-functional team of software, DevOps, test, and quality assurance engineers.
  • Provide technical and strategic leadership throughout the software development lifecycle.
  • Foster collaboration with product, support, and other business units in a high-performing Agile environment.
  • Mentor and develop team members by setting meaningful goals and providing regular performance feedback.
  • Oversee team contributions to product requirements, acceptance criteria, and business impact.
  • Build and maintain relationships with third-party vendors, partners, and customers.

Requirements

  • Effective leadership of a high-performing development team.
  • Ability to attract, retain, and coach top talent in software development.
  • Smooth execution of Agile development practices.
  • Strong collaboration with cross-functional teams.

Benefits

  • Be part of a dynamic team reshaping customer experience.
  • Opportunity to work with cutting-edge cloud platform and AI-driven analytics tools.
Calabrio logo

Calabrio

Calabrio is a forward-thinking company dedicated to transforming the customer experience landscape through innovative solutions. With over two decades of experience, Calabrio serves more than 7,000 customers and 2.25 million agents globally, establishing itself as a leader in the contact center management software industry. The company values diversity and inclusion, fostering a collaborative and respectful work environment. Recognized as a top workplace and a fast-growth company, Calabrio is committed to the professional development and well-being of its employees, offering comprehensive benefits and a culture that encourages creativity and accountability.

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