Remote Otter LogoRemoteOtter

Customer Operations Project Manager - Remote

Posted 4 weeks ago

Overview

Cabify aims to improve urban mobility and enhance the quality of life in cities by connecting passengers and drivers with just a button. The Customer Operations team focuses on maximizing long-term customer value through efficient operations, quality service, and innovative processes.

In Short

  • Represent Customer Operations in multicultural environments.
  • Communicate the company's strategic vision and analyze key data.
  • Design and optimize flexible processes and systems.
  • Lead project coordination and implementation for improvements.
  • Supervise milestone compliance by involved teams.
  • Create high-quality deliverables throughout project phases.

Requirements

  • Bachelor's degree in engineering, sciences, business administration, or similar.
  • Over 3 years of experience in consulting or related fields.
  • Analytical mindset with proven problem-solving skills.
  • Proficient in Microsoft Excel and Google Sheets; experience in project management or data analysis tools is a plus.
  • Proactive, assertive, and passionate about challenges.
  • Intermediate-high level of English for leading meetings and developing reports.

Benefits

  • Permanent contract with competitive salary.
  • Recharge day.
  • Flexible hours and hybrid work model.
  • Fun events with the entire team.
  • Monthly credit in the Cabify App.
  • Flexible compensation in restaurant tickets, transport, health insurance, and childcare.
  • Discounts at various restaurants, stores, and gyms.
  • Pet-friendly office with a pet room.
  • All necessary equipment provided.
  • Free coffee!

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