Customer Operations Project Manager - Remote

Overview

Cabify aims to improve urban mobility and enhance the quality of life in cities by connecting passengers and drivers with just a button. The Customer Operations team focuses on maximizing long-term customer value through efficient operations, quality service, and innovative processes.

In Short

• Represent Customer Operations in multicultural environments.
• Communicate the company's strategic vision and analyze key data.
• Design and optimize flexible processes and systems.
• Lead project coordination and implementation for improvements.
• Supervise milestone compliance by involved teams.
• Create high-quality deliverables throughout project phases.

Requirements

• Bachelor's degree in engineering, sciences, business administration, or similar.
• Over 3 years of experience in consulting or related fields.
• Analytical mindset with proven problem-solving skills.
• Proficient in Microsoft Excel and Google Sheets; experience in project management or data analysis tools is a plus.
• Proactive, assertive, and passionate about challenges.
• Intermediate-high level of English for leading meetings and developing reports.

Benefits

• Permanent contract with competitive salary.
• Recharge day.
• Flexible hours and hybrid work model.
• Fun events with the entire team.
• Monthly credit in the Cabify App.
• Flexible compensation in restaurant tickets, transport, health insurance, and childcare.
• Discounts at various restaurants, stores, and gyms.
• Pet-friendly office with a pet room.
• All necessary equipment provided.
• Free coffee!