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Sales Engineer Manager - Remote

Posted 19 weeks ago
Sales / Business
Full Time
LATAM

Overview

Broadvoice is looking for a Sales Engineer Manager to join our growing team in Colombia. In this dynamic role, you will win, support our great national growth we are recruiting to strengthen our Sales Engineering team.

In Short

  • Pre-sales for the Contact Center area
  • Requirement gathering with customers
  • Preparation of responses to RFI’s
  • Preparation of response to RFQ’s
  • Preparation of response to Public Tenders
  • Technical Presentation of the Contact Center Solution
  • Identification of new features to be developed within the scope of Contact Center solutions

Requirements

  • Higher qualification in the area of engineering or similar; experience of operations in Contact Centers (elimination factor)
  • Pre-sales experience of voice and Contact Center software solutions (preferred factor)
  • Previous experience in Team Management (mandatory requirement)
  • Contact and knowledge with windows and operating systems
  • Knowledge with databases
  • Voice knowledge about IP
  • Knowledge with networks and IP Protocols
  • Knowledge with scripting tools
  • Experience in coordination or project management in the sector is valued (preferred factor)
  • Fluency in English
  • Availability to travel

Benefits

  • Comprehensive benefits packages
  • Paid vacation and holidays
  • Supportive and engaging work environment
  • Opportunities for personal and professional growth
  • Commitment to diversity, equity, and inclusion

Broadvoice

Broadvoice

Broadvoice is a forward-thinking company dedicated to enhancing customer success through innovative solutions in the Contact Center as a Service (CCaaS) sector. With a remote-first approach, Broadvoice fosters a flexible work environment that prioritizes work-life harmony, allowing employees to thrive both personally and professionally. The company values diversity, inclusion, and a sense of belonging, creating a culture where every team member's contributions are recognized and impactful. Broadvoice is committed to supporting career growth through mentorship and access to learning resources, ensuring that employees can develop their skills and advance their careers while making a meaningful impact on the company's future.

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