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Strategic Account Specialist - Remote

Posted 50 weeks ago
Sales / Business
Full Time
USA

Overview

The Strategic Account Specialist will own the relationship with high-value customers, focusing on strategic growth and retention by understanding client needs and driving tailored strategies.

In Short

  • Serve as the point of contact for assigned Enterprise clients.
  • Drive strategic growth and retention initiatives.
  • Engage with key decision-makers to understand their needs.
  • Develop strategies for client retention and expansion.
  • Collaborate with cross-functional teams to meet client needs.
  • Monitor client usage data for trends and opportunities.
  • Regularly review accounts to ensure client satisfaction.
  • Manage site changes and contracts according to client protocols.
  • Create systems and processes for Enterprise client success.

Requirements

  • 3+ years in Sales or Account Management.
  • Experience with high-level accounts is a plus.
  • Comfortable in a dynamic startup environment.
  • Excellent communication and organizational skills.
  • Ability to manage stakeholders effectively.
  • Self-starter with attention to detail.
  • Passionate about improving education.

Benefits

  • Fully remote work environment.
  • Opportunity to make a difference in early education.
  • Collaborative team culture.
  • Access to a network of experienced investors.
Brightwheel logo

Brightwheel

Brightwheel is a leading platform in early education, dedicated to enhancing childhood outcomes and supporting working families within a $175 billion market that is often underserved by modern technology. As the largest and fastest-growing company in its sector, Brightwheel is trusted by millions of educators and families daily. The company has been recognized as a three-time Cloud 100 company and is backed by prominent investors, including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Brightwheel fosters a passionate and customer-focused team culture, with a distributed workforce across the U.S. and select international offices, embodying strong leadership principles and a commitment to diversity and inclusion.

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