Remote Otter LogoRemoteOtter

Strategic Account Specialist - Remote

Posted 2 weeks ago
Sales / Business
Full Time
USA

Overview

The Strategic Account Specialist will own the relationship with high-value customers, focusing on strategic growth and retention by understanding client needs and driving tailored strategies.

In Short

  • Serve as the point of contact for assigned Enterprise clients.
  • Drive strategic growth and retention initiatives.
  • Engage with key decision-makers to understand their needs.
  • Develop strategies for client retention and expansion.
  • Collaborate with cross-functional teams to meet client needs.
  • Monitor client usage data for trends and opportunities.
  • Regularly review accounts to ensure client satisfaction.
  • Manage site changes and contracts according to client protocols.
  • Create systems and processes for Enterprise client success.

Requirements

  • 3+ years in Sales or Account Management.
  • Experience with high-level accounts is a plus.
  • Comfortable in a dynamic startup environment.
  • Excellent communication and organizational skills.
  • Ability to manage stakeholders effectively.
  • Self-starter with attention to detail.
  • Passionate about improving education.

Benefits

  • Fully remote work environment.
  • Opportunity to make a difference in early education.
  • Collaborative team culture.
  • Access to a network of experienced investors.
Brightwheel logo

Brightwheel

Brightwheel is a leading technology brand in the early education sector, dedicated to enhancing the quality of early education for every child. With a mission to provide teachers with more time for their students, engage parents in their children's development, and support small businesses in the $175 billion early education market, Brightwheel is trusted by thousands of educators and millions of families worldwide. The company operates as a fully remote team across the United States, fostering a passionate and customer-focused culture. Brightwheel values diversity and inclusion, ensuring that everyone has the opportunity to learn and thrive, regardless of their background. The company is backed by a prestigious group of investors, including Addition, Bessemer Venture Partners, and the Chan Zuckerberg Initiative.

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