Landscape Account Manager - Remote

Overview

The Landscape Account Manager is responsible for building long-term relationships with clients, ensuring client satisfaction and retention, and growing the portfolio through ancillary sales.

In Short

• Primary contact for clients, focusing on satisfaction and retention.
• Identify and pursue opportunities for ancillary services.
• Develop accurate estimates for clients.
• Ensure timely delivery of design and bids for projects.
• Generate referrals and maintain client relationships.
• Lead resolution of client issues.
• Ensure account renewals and client expectations are met.
• Coordinate site visits and maintain quality standards.
• Support hiring and training of field crews.
• Promote compliance with safety regulations.

Requirements

• Associate degree in business or equivalent experience.
• 3+ years of customer service and management experience in landscaping.
• Effective written and verbal communication skills.
• Ability to coach and develop team members.

Benefits

• Paid time off.
• Health and wellness coverage.
• 401k savings plan.
• Competitive salary.