Account Manager - Remote

Overview

The Account Manager role involves managing customer accounts effectively and providing excellent customer experiences while working from home.

In Short

• Manage customer accounts effectively.
• Provide great customer experience.
• Maintain accurate records of client engagement.
• Communicate professionally across various channels.
• Support company goals and directions.
• Evaluate key performance metrics.
• Participate in team workshops and coaching sessions.
• Work from home with flexible hours.
• Collaborate with teams to achieve success.
• Possess a consultative sales approach.

Requirements

• At least 2 years of experience in Account Management or Customer Service.
• Good command of English, Mandarin, and Bahasa Malaysia.
• Excellent communication and interpersonal skills.
• Strong negotiation skills.
• Ability to multitask and work independently.
• Self-motivated with a sales-oriented attitude.
• Strong organizational and planning skills.
• Problem-solving and decision-making abilities.
• Team player with a hunter mentality.
• Sense of ownership and pride in performance.

Benefits

• Exciting work-from-home opportunities.
• Learning and development programs.
• Lucrative salary package.
• Health and wellness perks.
• Supportive team environment.
• Opportunities for career growth.
• Flexible working hours.
• Access to coaching and workshops.
• Motivating company culture.
• Ability to make a difference in your career.