Support Specialist Radiotherapy - Remote

Overview

Brainlab is looking for a Support Specialist to support our Radiosurgery and Radiotherapy customers from a home office based in Vienna.

In Short

• Perform installations of radiotherapy and radiosurgery products.
• Conduct troubleshooting and repairs for medical products.
• Provide on-site guidance to maximize the efficiency of oncology solutions.
• Communicate effectively with customers to address issues.
• Perform routine calibrations and preventative maintenance.
• Deliver high-level customer service.
• Work independently and manage service activities.
• Travel up to 70% in Europe.
• Utilize computer expertise for hardware troubleshooting.
• Collaborate well in a team environment.

Requirements

• B.S. in Electrical, Electronic or Biomedical Engineering, Medical Physics, or equivalent experience.
• Familiarity with hardware troubleshooting and IT infrastructure.
• Knowledge of medical linear accelerator or x-ray imaging systems preferred.
• Excellent organization and time management skills.
• Fluent in German and English.
• Ability to work independently with minimal supervision.
• High flexibility and willingness to travel.

Benefits

• Supportive international team environment.
• Meaningful work with a lasting impact on medical technology.
• Company car, cell phone, and laptop for personal use.
• Flexible working hours and home office options.
• Regular team and company events.
• Comprehensive training and continuing education opportunities.