Support Specialist - Radiotherapy - Remote

Overview

The Support Specialist RT will provide after-sales service for radiotherapy and radiosurgery systems, ensuring customer satisfaction through effective communication and technical support.

In Short

• Provide after-sales service for radiotherapy and radiosurgery systems.
• Diagnose and troubleshoot software and hardware issues.
• Install systems for customers in the Skåne region and EMEA.
• Conduct routine calibrations and preventive maintenance.
• Train customers on Brainlab products.
• Communicate effectively with clients to resolve issues.
• Work from home with flexibility to travel up to 80% of the time.
• Collaborate with an international team.
• Engage in meaningful work impacting medical technology.
• Utilize a company car, cell phone, and laptop for work.

Requirements

• Bachelor/Master degree in Electrical/Biomedical Engineering or Medical Physics.
• Excellent knowledge in informatics and IT infrastructure.
• Prior experience in service/maintenance of robotics or x-ray equipment.
• Strong social, teamwork, and self-management skills.
• Very good communication skills in English; Swedish is a plus.
• Willingness to travel and work efficiently from home.

Benefits

• Supportive international team environment.
• Meaningful work with a lasting impact.
• Flexible working hours and home office options.
• Comprehensive training and continuing education opportunities.
• Regular team and company events.