Senior Solutions/Presales Engineer - Remote

Overview

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

• BigID Named Hot Company in Artificial Intelligence and Machine Learning at the 2024 Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BIgID as one of the 20 Coolest Identity Access Management And Data Protection Companies Of 2024 (2 years running)
• DUNS 100 Best Tech Companies to Work For in 2024
• Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

In Short

• Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations.
• Use market and technical knowledge to consult on best practices, and offer constructive direction for solution architecture and design.
• Stay up-to-date on relevant competitive solutions, products, and services.
• Drive customer success with real-world knowledge and recommendations.
• Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform.
• Collaborate with Product Management to capture and articulate customer and prospect product enhancement feedback.

Requirements

• Excellent customer-facing communication and organization skills.
• Good troubleshooting abilities and a methodical approach.
• Ability to describe complex technical concepts to diverse audiences.
• Passion for demonstrating solutions and providing technical input during the sales process.
• Broad understanding of enterprise data architecture, privacy, and security technologies.
• Ability to plan, execute and close out a Proof of Concept with minimal assistance.
• Desire to share knowledge through excellent documentation creation and RFI/RFP responses.
• Some prior experience with RDBMS systems, no-SQL data stores, Hadoop technologies, and cloud technologies.
• Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus.
• Experience with Linux or container frameworks (such as Docker) is a strong plus.
• Minimum of 5 years in a pre-sales engineering or consulting role within a multinational environment.
• Bachelor's degree in Computer Science or related discipline. (Master’s degree a plus)

Benefits

• Equity participation - everyone shares in our success.
• Flexible work arrangements.
• Other compulsory benefits based on country of residence.